With the escalation in the COVID-19 situation over the weekend, the health, safety and well being of our staff, customers and communities is the most critical thing for us to consider in these difficult and unprecedented times.
As a result, the Donnelly Group feel that the right and proper thing to do is to temporarily close the business as of 5.30pm on Tuesday 24th March, for all but the provision of essential services. The closure will initially be for 30 days and then reviewed in line with Government advice.
Like many businesses we will be looking to provide whatever assistance we can to key workers, the Ambulance Service, the HSC and the other emergency services in order to maintain vehicles on the road. We are working with the essential services and Government Departments to ensure that in the coming days we will provide appropriate support for servicing and repair as and when required.
Our sites in Bangor, Ballymena, Omagh and Boucher Road will close in full.
Our sites in Derry/Londonderry, Dungannon, Enniskillen and Mallusk will have limited but sufficient capacity to provide essential cover.
We will endeavour to deliver all sold vehicles as planned and for those customers who have vehicles with us for service or repair we intend to complete and return your vehicle as we transition into the temporary closure. We will be contacting customers individually.
Our website is fully functional with full online retailing capability for used vehicles if you wish to order a car for delivery when matters return to normal.
Donnelly Group is a company with 72 years of heritage, with strong values and loyal customers whom we are proud to serve. We will continue to support our employees, customers, their families and the wider community as best we can for as long as the situation requires. Northern Ireland will reopen for business and life, and whatever the new normal is, Donnelly Group will be there to serve you.
In the meantime, stay safe, protect your families and community.
Group Managing Director
We wish to act responsibly and within the requirements of the government to ensure the mobility of the following;
|Customer||Donnelly Group Services||Methods of Appointment|
|Blue Light Services||Accident, Breakdown||By appointment|
|Individual or professional customer with a public service mission||Accident, Breakdown||By appointment|
|Individual customer requiring use of their vehicle||Accident, Breakdown||By appointment|
If you are a key worker or organisation that needs Aftersales support urgently;
While the dealerships are closed, our team will be happy to help where we can;