Volkswagen Service Promise

At Donnelly Volkswagen we want you to feel confident about the quality of service you'll receive - every time you visit us. The Volkswagen Service Promise has been designed to help you manage the cost of your motoring and to make your life easier. In addition to this, when you come to us you'll be getting something you can't get anywhere else: the official Volkswagen stamp in your service book.

We are the Volkswagen experts

Our experts know the latest Volkswagen software inside out. Using bespoke tools and equipment, all work is covered with a two-year parts and one-year labour warranty.

We'll match any like-for-like written quote

This can be for maintenance, services, repairs, or new tyres using Volkswagen genuine parts, from any garage within five miles.

We'll keep you moving

We can pick your car up, drop it back to you, and even give you a lift to work.

We'll show you any work required by video

If an expert identifies an issue with your car, we'll show you what it is before we put it right.

We'll keep your software up to date

Our experts can update the software in your car so that you can enjoy the best performance and driving dynamics of your Volkswagen.

Find Out More

To find out more about the Volkswagen Service Promise contact your local Donnelly Volkswagen Service Centre;

Enquire Now

Dungannon: 028 8744 0727

Eglinton: 028 7122 5997 

Enniskillen: 028 6633 0371

Terms and Conditions: At Volkswagen, we want you to feel confident about the quality of service you'll receive - every time you visit us. That's why together with our network of Volkswagen Authorised Repairers we've devised the 'Volkswagen Service Promise'; 5 promises designed to help you manage the cost of motoring and making your life easier.

Collection & delivery of service cars – price available on request. Loan/Courtesy vehicle available on request at a charge of £15 per day.

Our attention to detail, good service, outstanding value and respect for all are just some of the qualities that instill trust within our customers who return to the Donnelly Group year after year and generation after generation.

Find your nearest Donnelly Group location

Simply enter your postcode below to find your nearest dealership.

Company Info

Company Information

Reg Office: 59 Moy Road, Dungannon, Co Tyrone BT71 7DT

Reg. Company Number: NI 643

VAT Reg. No. GB366303068

Financial Disclosure
Every effort has been made to ensure the accuracy of the information on this website, however, errors may occur. Do not rely entirely on this information but check with your centre about items which may affect your decision to purchase. Donnelly Group are a credit broker and not a lender, licensed by the Financial Conduct Authority as a credit intermediary. Depending on what you intend to purchase, we can introduce you to a limited number of lenders and their finance products which may have different rates and charges and who may be able to finance your purchase. We can only introduce you to these lenders. We do not charge you a fee for our services. Whichever lender we introduce you to, we will typically receive commission from them, either a fixed fee or a fixed % of the amount you borrow. The lenders we work with could pay commission at different rates however the commission that we receive from a lender does not have an effect on the amount that you pay that lender under your credit agreement. We are not an independent financial adviser and so are unable to provide you with independent financial advice. No advice or recommendation will be made.

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