Northern Ireland’s largest family-owned new and used vehicle retailer, the Donnelly Group, has been recognised for its Motability service with an award presented to the SEAT team in Dungannon.
The Motability Car Scheme award recognises and rewards outstanding customer service provided by local Motability dealerships.
The Dealer Awards programme is designed to reward best practice and ensure all Motability customers receive exemplary customer service across the Motability Scheme’s national dealer network.
Donna Henry, Dealer Development Manager at Motability Operations Ltd, said:
“The focus of these awards is to thank our dealer partners for providing a consistently positive customer service experience, after all, they are often the first point of contact for our customers.
It is important for us to recognise our dealer partners who go above and beyond when representing the Motability Scheme and highlight those who are setting a great example of how to do it well, like Donnelly SEAT. Many congratulations to them on their award.”
Celebrating their Motability Dealer Award win, Peter Chettle Motability Sales Manager at Donnelly Group Dungannon said:
“All of us at Donnelly SEAT are incredibly proud to have won this Motability Dealer Award. We are extremely pleased to be recognised for our commitment to working in partnership with the Scheme, which is renowned for its high standards.
“Across the Group we place great emphasis on keeping the customer at the heart of all we do, and that is also the case with Motability customers. We work very closely with our Motability customers to ensure we can match them to a vehicle that suits all their needs, wants and of course, their budget.”
Donnelly Group has a highly experienced team of Motability Specialists across its nine locations throughout Northern Ireland who are on hand to provide advice and answer any questions customers may have regarding a new vehicle.
Anyone who receives the Higher Rate Mobility Component of the Disability Living Allowance, the Enhanced Rate of the Mobility Component of Personal Independence Payment, War Pensioners’ Mobility Supplement or Armed Forces Independence Payment can exchange their weekly payment to lease a new car through the Motability Scheme.
Insurance, servicing, RAC breakdown assistance and replacement tyres are included in the cost of the lease.
To speak to a member of the sales team at Donnelly SEAT Dungannon, call 028 8744 0405
For more information about the Motability Scheme, visit www.motability.co.uk or call 0800 953 7000.